You can use an auto responder to automatically send a pre-written response to anyone who sends email to you (or any account on your domain). For example, if you will be away from your office, you can configure an auto responder to automatically return an email notifying the sender that you are unavailable.
Auto responder loops
If you have set up a forwarder that sends mail to an address with an active auto responder, it is possible to create an email loop, which can be very detrimental to your server. Please take care not to set up such a loop. Also, if you are going to send mail from your account, you should ensure that your auto responder has been disabled.
Responding to email sent to nonexistent accounts
You can set up auto responders to reply to email sent to accounts that do not exist on your domain. However, if you do this, be aware that the incoming email messages will be discarded after being processed by the auto-responder. To avoid this, you must set up an email account (see the Email Accounts
feature) or forwarder (see the Mail Forwarders
feature) corresponding to the desired address.
Deleting an auto responder
You can delete an auto responder by clicking the Delete
option in the Functions
column of the Current Auto Responders
Topic revision: r5 - 01 Dec 2009 - 18:27:52 - Main.MelanieSeibert
AllDocumentation/EnkompassHelp.AutoResponders moved from Sandbox.AutoResponders on 21 Aug 2009 - 19:50 by Main.JustinSchaefer
- put it back