Error Pages

An error page informs a visitor when there is a problem accessing your site. Each type of problem has its own code (such as 404, 500, etc.) and corresponding error page.

Basic error pages are automatically provided by the web server. However, Enkompass allows you to define custom error pages for several HTTP codes.

Note: For information about server-related HTTP error codes, see our HTTP codes documentation. For information about all error codes, click here.

The Enkompass Error Pages interface allows you to redirect visitors to a custom error page, or delete an existing error page.

Redirecting to a custom error page

The View/Delete Error Documents table shows the current list of error pages that visitors will see.

To redirect visitors to a different error page, select the error code you wish to redirect from the Status Code menu.

You can also specify a substatus code which will be logged, so that you can more easily track HTTP errors on the server. (For more information, please see Microsoft's documentation on substatus codes.)

How you configure the File Path/URL will depend on the response mode you wish to use:

• File — If you wish to redirect visitors to a file on your server, type the file path into the File Path/URL field and select File from the drop-down menu.
• Redirect — Use this mode to redirect visitors to an absolute URL. Type the URL into the File Path/URL and select Redirect.
• Execute URL — This mode will redirect the visitor to a relative URL on your domain. For example, if your domain is example.com and you type error404.html into the File Path/URL field, the server will redirect the visitor to example.com/error404.html.

Deleting an existing error page

If you want to delete an existing error page, click the corresponding red "x".