FTP Accounts

FTP stands for File Transfer Protocol and is a method of transferring files from one computer to another. It is very useful for managing your website, as you can easily upload and download files to and from your site.

Enkompass comes complete with an FTP server that is pre-configured and easy to use. To begin using FTP, you need to create a user account. Once the account is created, you can log into your website with an FTP client such as FileZilla or Cyberduck.

Logging into an FTP account

When entering the login information to your FTP client, remember to enter the username as example.com|user, that is:

• Your domain name,
• the "pipe" character (|), and
• the FTP account's username.

Requiring that the login information be entered in this way allows your server to have multiple FTP accounts across multiple websites.

Access control

Please be aware that the user account you create will have read/write access to the directory you choose and every directory below it. For example, if you choose to add the user john and give the user access to the /public_html/john directory, the user will be able to add, edit, rename and remove any file or directory in public_html/john.

Note: For security reasons, WSO will not allow you to grant an FTP account (other than the owner's account) access to any directory outside the public_html directory.