www.example.com) into computer-readable IP addresses (such as 208.77.188.166, in the case of example.com).
Document Root — Your Enkompass account's highest-level directory, which contains all the files and directories used by websites managed through your account. Files placed in the document root are not viewable online unless they reside in the /public_html directory or a subdirectory of /public_html. (The document root is also known as the Home Directory.)
Domain: The name a user gives a website, which will appear in the website’s URL and email addresses. Usually seen as example.com, where example is meant for the domain name.
Download: To retrieve data from a remote server, storing it on your local computer.
Email: A means of sending messages electronically.
Email Account: A user record for accessing electronic messages.
File Manager: Enkompass' built-in application that allows the domain owner to manage a website's files from his or her personal computer.
Forwarder: A tool that lets you forward a copy of every email message you receive to another address. When a forwarder is set up, you will still receive mail at the original recipient address. If, however, you create a forwarder without first creating the original address, messages will be forwarded to the end address without being sent to the original address, as it does not exist.
FQDN (Fully Qualified Domain Name): A name that uniquely defines a domain's location. It is usually seen as host.example.com. with a trailing dot. For the purposes of Enkompass, including a final dot is not necessary, but the domain name must contain at least 2 dots.
FTP (File Transfer Protocol): A method of transferring files from one computer to another. Enkompass comes equipped with an FTP server that can be configured to your preference. An FTP client must be installed on your computer in order to send files to and receive files from the FTP server. Some FTP clients include FileZilla (for Windows®, Linux, and Unix), and Cyberduck (for Mac®).
FTP Account: A user record for accessing a server via FTP.
Home Directory: Your Enkompass account’s highest-level directory, which contains all the files and directories used by websites managed through your account. Files placed in your home directory are not viewable online unless they reside in the /public_html directory or a subdirectory of /public_html. (The home directory is also known as the Document Root.)
HTML (Hypertext Markup Language): The language in which most pages on the World Wide Web are written.
Internet Information Services (IIS): A program that receives requests from web browsers. It then responds by “serving” web pages to the browsers; for this reason, it’s called web server software. The version of IIS currently used by Enkompass is IIS 7.
IP (Internet Protocol) Address: A number that identifies a computer on a network, making it possible for other computers to find and communicate with it.
IP Deny manager: An Enkompass feature that lets a website owner block a single IP address or a range of IP addresses from accessing his or her site. Fully qualified domain names (FQDNs) can also be banned.
Latest Visitor Logs: A logfile, available in the Enkompass WSO interface, that allows a user to view information about the latest visitors to his or her website.
Log: A file, automatically created by the server, that records activities performed by specific programs and applications on the server. For instance, error logs are lists, generated by Apache, of errors that visitors have encountered on a website.
Mail Server: Software that delivers email to and from the server. Enkompass includes both the SmarterMail and MailEnable servers.
Mailing Lists: A list of email accounts that can be mailed simultaneously using one account name. Also see Mailman.
MIME (Multipurpose Internet Mail Extensions) Type: Now called an Internet media type, this component of a file identifies the file type, so that web browsers know how to handle it. Enkompass lets you specify which application should be used to open files with a given extension.
Microsoft SQL Server: Server software that allows a user to create and manage databases.
MX (Mail eXchanger) Entry: A record that specifies where email should be sent for a domain, as it contains the mail server’s IP address. If you are using an email scanning service or custom mail delivery, you may need to change the MX record for your domain using the MX Entry feature.
MySQL: This term refers to a database management tool, as well as the type of database it manages. Such databases are integral to applications like bulletin boards and retail shopping.
MySQL Access Hosts: This feature allows you to specify remote servers to which you wish to provide access to databases on your server.
Operating System: Software on a server that allows the user to interface with the server hardware. Enkompass runs on the Microsoft Windows® operating system.
Page Redirect: A tool that sends users who access one web page to another page.
Parked Domain: A second domain that points to your primary domain. When users attempt to access the parked domain, they will see your main website. For example, both http://www.cpanel.net and http://www.cpanel.com go to the same place, as cpanel.com is a parked domain for cpanel.net.
Privileges: Levels of access provided to a user.
Redirect: To send users who access a domain to another domain.
Relative Directory: A URL that does not include the domain name; it is said to be "relative" to the domain. These URLs are useful in contexts where your domain is already understood. For an example, see the FTP Accounts interface.
Reseller: In web hosting, resellers take a large amount of resources (bandwidth and disk space) on your server and sell those resources in smaller packages to individual Enkompass WSO account holders.
Reseller Interface: The Enkompass interface that allows the Administrator to create and manage website owner (WSO) accounts.
Restore Backups: The Enkompass feature that allows you to use a backup to replace files on the server that may have been lost or corrupted.
Security: Protection of your server from hackers and other malicious users. Enkompass provides several features that help you secure your server.
Spam: Chiefly, unsolicited email sent in bulk, usually by an automated system.
SSL Certificate: An electronic document (using the filename extension .crt) which binds a public key to an identity consisting of an email address, company, and location. This electronic document is a key piece in an authentication process.
SSL (Secure Sockets Layer)/TLS (Transport Layer Security): TLS is simply the more recent version of SSL. Both are cryptographic schemes that allow for secure interaction between a web browser and a web server. All sensitive data (credit card numbers, login information, etc) that is transmitted over the Internet should be protected by SSL/TLS.
Storage: The capacity of a disk to retain information.
Style: Also known as a “skin,” the style contains the graphics that determine the “look and feel” of a user’s Enkompass interface.
Subdomain: A subsection of your website that exists as a subdirectory in your home folder. If your domain were example.com, then the subdomain URL would appear as subdomain.example.com.
System Backup: A backup of all the files on the server.
Universal Naming Convention (UNC) — A method of specifying the location of a file or computer. You can view your computer's UNC address by navigating to Start > Computer, right-clicking the drive whose address you wish to view, selecting Properties, and clicking the Sharing tab:

Viewing the UNC path for a drive.
http://www.example.com than http://208.77.188.166. URL is often used synonymously with the terms "URI" and "web address," although there are technical differences among the 3.
User: A person who uses a computer to accomplish some purpose.
User Backup: A backup of all of the files belonging to a specific user on the server.
Visitor: A person who views your website.
Webmail: Any application which allows you to access your email through a web browser. The main advantage to webmail is the ability to access your email account from any computer connected to the Internet without having to install or configure a specific mail program.
Web root: — The /public_html directory, which contains all the files that make up your website. Files placed in your home directory are not viewable online unless they reside in the /public_html directory or a subdirectory of /public_html.
Web Server: A program which receives requests from clients (web browsers), retrieves the requested web pages, and “serves” them to the clients. Enkompass uses the Microsoft IIS web server software.
Website: A file that resides on a web server? and is typically written in HTML and publicly accessible via the Internet.
Website Logs: A logfile, available in the Enkompass WSO interface, that displays information about a website.
Website Owner (WSO): The Enkompass interface that allows a user to manage a website.
www: For the purposes of Enkompass, www is a link to the directory that holds the files that make up your website (/public_html).