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This document is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 11.46

(Home >> Email >> View Sent Summary)

Overview

This feature shows the total number of message delivery attempts that each domain on your server made within a specified date range.

You can view the number of successful attempts, failed attempts, and the total number of bytes that each domain sent.

View information about sent emails

To view information about emails sent from domains on your server within a given date range, perform the following steps:

  1. Enter the Start Date, Start Time, End Date, and End Time to specify the date range for which you wish to view mail.

    Note

    The larger the date range, the longer your query will take to process.
  2. Click Run Report.

The results table — Historical View

To see how many messages and how much data each account has sent within the date range that you specified, select Historical View.

By default, this view includes eight columns:

ColumnDescription
DomainThe domain from which users sent messages.
UserThe cPanel user who owns the domain.
SuccessfulThe number of successful mail deliveries that originated from the domain.
DeferralsThe number of deferred mail deliveries that originated from the domain .
FailuresThe number of failed mail deliveries that originated from the domain.
Failed + DeferredThe sum of failed and deferred mail deliveries that originated from the domain..
Total MessagesThe total number of messages that originated from the domain.
Data SentThe total amount of data that was sent by the domain.

Click the Table Options icon to select which information appears in the results table.

  • To add a column to the results table, select the checkbox that corresponds to the column that you wish to add. To remove a column from the results table, deselect the corresponding checkbox.

The results table — Current View

To view each account's current status, select Current View.

By default, this view includes four columns:

ColumnDescription
Relay / hr [1]

A green select icon indicates that the domain is within the limit for relayed messages for the current hour (from the beginning of the hour until now). A red X icon indicates that the domain has exceeded its limit.

Note

The date range specified above does not apply to this column.
Defer+Fail / hr [2]

A green select icon indicates that the domain is within the limit for deferred and failed messages for the current hour (from the beginning of the hour until now). A red X icon indicates that the domain has exceeded its limit.

Note

The date range that is specified above does not apply to this column.
DomainThe domain from which messages were sent.
UserThe cPanel user who owns the domain.

[1] The server owner can change the server-wide relay limit with the Max hourly emails per domain option in WHM's Tweak Settings interface (Home >> System Configuration >> Tweak Settings). The server owner can also change a specific account's limit for mail relayed per hour in WHM's Modify an Account interface (Home >> Account Functions >> Modify an Account).
[2] The server owner can change the server-wide limit for deferred and failed mail for all accounts with the Maximum percentage of failed or deferred messages a domain may send per hour option in WHM's Tweak Settings interface (Home >> System Configuration >> Tweak Settings). The server owner can also change the limit for a specific account in WHM's Modify an Account interface (Home >> Account Functions >> Modify an Account).

Click the Table Options icon to select which information appears in the results table.

  • To add a column to the results table, select the checkbox that corresponds to the column that you wish to add. To remove a column from the results table, deselect the corresponding checkbox.

To narrow the list of senders, enter your search criteria in the Search... text box. The results will stay filtered until you clear the Search... text box.

View all outgoing mail sent by a specific user

To view more information about all of the messages that were sent by a specific user, click the row in the table that contains the user's name. WHM will redirect you to the Mail Delivery Reports interface (Home >> Email >> Mail Delivery Reports). For more information, read our Mail Delivery Reports documentation.