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This document is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 11.48

(Home >> Files >> Anonymous FTP)


The Anonymous FTP interface allows you to define how anonymous users interact with your FTP server.


You will only see the Anonymous FTP icon if your system administrator has enabled FTP services and anonymous FTP.



We strongly recommend that you deny anonymous users the ability to upload files to your FTP server. This setting will prevent malicious software uploads, which can harm your website. 

To configure Anonymous FTP Controls, perform the following steps:

  1. Select the boxes for the permissions that you wish to allow.
  2. Deselect the boxes for the permissions that you wish to deny.
  3. Click Save Settings.

When users log in to FTP anonymously, they must format usernames as, where represents the user's domain name. This formatting requirement directs your server to the correct public_ftp directory. If a user does not include a domain name, one of the following errors will appear:

  • If your server uses Pure-FTP as the FTP server, users will receive a 421 Can't change directory to /var/ftp/ error message.
  • If your server uses ProFTP as the FTP server, users will receive a 530 Login Authentication Failed error message.

Welcome message

You can set a message that anonymous FTP users see when they connect to your FTP server.

To save a welcome message, perform the following steps:

  1. In the text box, enter the message that you wish visitors to see.
  2. Click Save Message.