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For cPanel & WHM version 11.52

(Home >> Preferences >> Update Contact Information)

Overview

This interface allows you to define your primary and secondary contact email addresses. The system uses these email addresses to notify you of new information about your cPanel account and website.

Note:

We recommend that you use an email address that is not affiliated with your website, in case you experience problems with your website’s email.

Contact settings

Enter your preferred primary and secondary contact email addresses in the text boxes.

To receive notifications through Pushbullet™ alerts, enter your Pushbullet access token in the An access token for Pushbullet text box. For more information about Pushbullet, visit the Pushbullet website.

The Contact Preferences section of the interface determines which of the following notifications cPanel sends you:

SettingDescription
My contact email address changes.This setting notifies you at your current and previous contact email address if someone changed the contact address.

If the above option is disabled, notify me.

This setting notifies you if someone disabled the My contact email address changes. setting.
My account approaches its disk quota.

This setting notifies you if your website will soon reach the maximum amount of disk space. 

Notes:

  • If you have a full disk quota, you cannot modify existing files or add new files to your website.
  • To resolve this issue, delete old or unused files, or upgrade your hosting plan.
My account approaches its bandwidth usage limit.

This setting notifies you if your website will soon exceed the maximum amount of traffic allowed. 

Notes:

  • This setting only appears if your hosting provider limits the bandwidth usage for your cPanel account and enables bandwidth notifications.

  • After you reach your maximum bandwidth, visitors cannot access your website.
  • To resolve this issue, you must upgrade your hosting plan. Otherwise, you must wait until the limit resets. Generally, this limit resets at the end of each month.
Any of my account’s email accounts approaches or is over quota.

This setting notifies you if one of your email addresses will soon reach its maximum amount of disk space. 

Note:

To resolve this issue, delete old email, or upgrade your hosting plan.

My account's password changes.This setting notifies you if someone changed your account password.

If the above option is disabled, notify me.

This setting notifies you if someone disabled the My account's password changes. setting.
Someone logs in to my account.

This setting notifies you when someone logs in to your account. It is useful if you suspect that someone else has your account password.

Notes:

  • To resolve this issue, change your account password to a more secure password.
  • The system sends a notice only once in each 24-hour window for a specific username, service, and IP address combination.
  • The system will not send notices if the user logs in successfully through an IP address range or netblock from which a user previously successfully logged in. To enable these notices, select the next option.

Send login notifications, even when the user logs in from an IP address range or netblock that contains an IP address from which a user successfully logged in previously.

This setting enables notices when the user logs in successfully through any IP address.

If the above option is disabled, notify me.

This setting notifies you if someone disabled the Someone logs in to my account. setting.

Note:

Click Save to store the changes.