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This documentation is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 54

(Home >> Files >> Anonymous FTP)


This document describes functionality from cPanel's deprecated x3 theme. We strongly recommend that you use cPanel's current theme (Paper Lantern) instead.

  • We removed the deprecated x3 theme from new installations in cPanel & WHM version 60.
    • Make certain that you read the appropriate documentation version for your version of cPanel & WHM.
    • For more information, read our What's My Version Number documentation.
  • cPanel's Paper Lantern theme does not include certain x3 theme-specific features.
    • For a complete list of Paper Lantern features, read our cPanel Features List documentation.
    • If you need a feature that the Paper Lantern theme does not include, submit a feature request.




This interface allows you to define how anonymous users interact with your FTP server.


The Anonymous FTP icon appears only if your system administrator enables FTP services and anonymous FTP.



We strongly recommend that you deny anonymous users the ability to upload files to your FTP server. This setting prevents malicious software uploads, which can harm your website. 

To configure Anonymous FTP settings, perform the following steps:

  1. Select the checkboxes for the permissions that you wish to allow.
  2. Deselect the checkboxes for the permissions that you wish to deny.
  3. Click Save.

When users log in to FTP anonymously, they must format usernames as, where represents the user's domain name. This requirement directs your server to the correct public_ftp directory.


If a user does not include a domain name, one of the following errors will appear:

  • If your server uses Pure-FTP as the FTP server, users receive a 421 Can't change directory to /var/ftp/ error message.
  • If your server uses ProFTP as the FTP server, users receive a 530 Login Authentication Failed error message.

Welcome message

You can set a message that anonymous FTP users see when they connect to your FTP server.

To set a welcome message, perform the following steps:

  1. In the text box, enter the welcome message.
  2. Click Save Message.