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For cPanel & WHM version 60

(Home >> Account Information >> List Suspended Accounts)

Overview

This feature lists your server's suspended accounts and allows you to unsuspend or terminate an account. You can suspend both users and individual domains.

When you suspend an account or domain, the system disables their passwords. This is useful if a user fails to comply with your terms of service or they have failed to pay their bill for service.

Suspended domains

The table of accounts displays the following columns:

  • Domain Displays the suspended domain.
  • User Displays the cPanel account that owns the domain.
  • Owner Displays the reseller who owns the account. This column may display root if there are no reseller accounts on the server.
  • Date Suspended Displays the date and time of the account's suspension.
  • Reason Displays the reason for account suspension, if the WHM user who suspended the account entered a reason.

How to suspend and unsuspend accounts

To unsuspend an account, click the appropriate Unsuspend button, located on the right of the interface.

To terminate an account, click the appropriate Terminate button, located on the right of the interface. For more information, read our Terminate Accounts documentation.

For more information about how to suspend and unsuspend accounts, read our Manage Account Suspension  documentation.

Warning

If you terminate an account, the system permanently removes it. Be sure that you wish to permanently delete the account and all the account's data.

Additional documentation

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