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How to Set Up Webmail Folders

Last modified: August 2, 2023

Overview

You may need to perform certain steps in your webmail application in order to view folders that contain archived or Apache SpamAssassin™-filtered mail.

Configure Roundcube

Note:
  • The system automatically sets up Roundcube’s archiving plugin. This action allows the Archive folder and icon to appear in the interface by default.
  • When you create a new email account, the system creates both the Junk and spam directories. Roundcube uses the spam directory for messages that you mark as junk but displays them in the Junk folder with the flame icon ( ).
  • Do not subscribe to the Junk folder that displays the plain folder icon ().

Roundcube for desktop

To subscribe or unsubscribe to folders in the Roundcube desktop interface, perform the following steps:

  1. In the left menu bar of the Roundcube interface, click Settings.
  2. Click Folders in the left menu. A list of available folders will appear.
  3. Set or unset the toggles that correspond to the folders that you wish to view or hide in the Roundcube interface.
    Note:

    You must perform these actions for each folder that you wish to view or hide in Roundcube.

  4. Click Mail in the left menu bar to return to the Inbox. The left inbox menu will refresh, and all of the selected folders will appear.

Roundcube for mobile

To subscribe or unsubscribe to folders in the Roundcube mobile interface, perform the following steps:

  1. Click the top left menu (Roundcube mobile menu) icon to open the Roundcube menu.
  2. Click Settings. A new interface will appear.
  3. Click Folders. A list of available folders will appear.
  4. Set or unset the toggles that correspond to the folders that you wish to view or hide in the Roundcube interface.
    Note:

    You must perform these actions for each folder that you wish to view or hide in Roundcube.

  5. Click the back arrow in the top left menu to return to the Settings screen. To return to the Mail interface, click the top left menu icon to open the Roundcube menu. Then, click Mail.
  6. To view all of the selected folders, click the open folder (Roundcube open folder) icon next to the top left menu icon.

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