The gather-update-logs Script

Valid for versions 94 through the latest version





Last modified: July 28, 2022

  • We recommend that you do not run this script manually.
  • This script has been deprecated and removed in cPanel & WHM version 94. The system now uses the gather_update_log_stats script to send Analytics data to cPanel, L.L.C.



For more information about the cPanel Analytics data that we gather and how we use it, read our cPanel Analytics documentation and our Server Usage Analysis Data Collection Policy.

The /usr/local/cpanel/scripts/gather-update-logs script gathers your server’s update logs and sends them to cPanel, L.L.C. for analysis. Whenever the /usr/local/cpanel/scripts/upcp script runs, it creates a tarball file to send. This tarball contains all of the update log data that the system stored since your last update.

  • The /var/cpanel/updatelogs directory contains the system’s uncompressed update log files.
  • The /usr/local/cpanel/logs/update_analysis directory stores the .tar.gz files that the system will send.
  • If you run this script but have not enabled update log gathering, the system will not send information about error logs, update blockers, or the Site Publisher feature.
  • For more information about these log files, read our The cPanel Log Files documentation.

Run the script

To run this script on the command line, use the following format:

/usr/local/cpanel/scripts/gather-update-logs --upload 2018-11-07T08:15:06Z.tar.gz


Use the following options with this script:

Options Description Example
--upload Whether to send the specified tarball.
  • A value of 1 sends the tarball, while a value of 0 does not.
  • This option defaults to 1.
  • If you use this option, you must also use the --send option.
--upload 1
--list List the existing tarballs on the server.
  • If you use this option, the script only returns the list of tarballs.
  • If no tarballs exist, the script does not return an error message.
--gather Immediately gather a tarball based on the current system state. --gather
--send Specify an existing tarball to send to cPanel, L.L.C. for analysis. This tarball’s filename must match the following regular expression:
--send 2018-11-07T08:15:06Z.tar.gz

Several settings exist in WHM’s Tweak Settings interface (WHM >> Home >> Server Configuration >> Tweak Settings) to enable, disable, or customize this functionality. We disable these settings by default.

  • To set the number of days to retain log files before deletion, use the Update analysis retention interval setting in the Support section.
  • To set whether the system sends anonymized data about your server configuration, use the Send error reports to cPanel for analysis setting in the Support section.
  • To change the number of days to retain these logs, use the Number of days to retain upcp logs before purging them setting in the Stats and Logs section.

Additional Documentation