Review Pending Transfers
Last modified: 2020 May 7
Overview
The Review Pending Transfers interface allows you to view and cancel any pending license transfers.
Review pending transfers
If you have no license transfers pending, the interface will display a message that there are no pending transfers to your account.
If you have pending transfers, the license transfer requests will appear. Pending transfers will show the following information:
- Id — The license identification number.
- IP — The IP address associated with the license.
- From — The company transferring the license.
- To — The company receiving the license.
- Request By — The email address of the transfer request origin.
- End User Email — The email address associated with the IP address receiving the license.
- Time — The time of the license transfer request.
- Source Company Notes — The time stamp when the company added the IP address and when the license comes up for renewal/billing.
- Responses — Messages regarding the transfer and 48 hour review period which allows time to contact Customer Service about any issues with the transfer.
- Waiting Response (Time Left=
nn
) — Waiting for approval or denial of the transfer. (nn
= hours left out of 48 hours) - Approve (No Response in 48 Hours) — Automatically approved transfer after waiting 48 hours.
- Approved (Source Company) — Manually approved company transferring the license.
- Approved (EndUser/SysAdmin) — Manually approved by the user receiving the license.
- Deny (End User Requested Denial) — Manually denied by the user receiving the license.
- Waiting Response (Time Left=
- Action — Click Cancel to cancel the license transfer.