Review Pending Transfers

manage2 license

Last modified: May 7, 2020

Overview

The Review Pending Transfers interface allows you to view and cancel any pending license transfers.

If you have no license transfers pending, the interface will display a message that there are no pending transfers to your account.

If you have pending transfers, the license transfer requests will appear. Pending transfers will show the following information:

Id — The license identification number.
IP — The IP address associated with the license.
From — The company transferring the license.
To — The company receiving the license.
Request By — The email address of the transfer request origin.
End User Email — The email address associated with the IP address receiving the license.
Time — The time of the license transfer request.
Source Company Notes — The time stamp when the company added the IP address and when the license comes up for renewal/billing.
Responses — Messages regarding the transfer and 48 hour review period which allows time to contact Customer Service about any issues with the transfer.
- Waiting Response (Time Left=nn) — Waiting for approval or denial of the transfer. (nn = hours left out of 48 hours)
- Approve (No Response in 48 Hours) — Automatically approved transfer after waiting 48 hours.
- Approved (Source Company) — Manually approved company transferring the license.
- Approved (EndUser/SysAdmin) — Manually approved by the user receiving the license.
- Deny (End User Requested Denial) — Manually denied by the user receiving the license.
Action — Click Cancel to cancel the license transfer.