Connecting Email to a Mail Client or Device

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cpanelui meridian email

Last modified: 2026 July 24

Overview

Connect your cPanel email address to a mail client so you can read and send email from an app instead of logging in to Webmail.

You can set up any of the following:

A desktop client, such as Microsoft Outlook®, Apple® Mail, or Mozilla Thunderbird®.
The built-in mail app on an iOS® or Android™ phone or tablet.

In Meridian, the Set Up Mail Client interface is part of Webmail. You reach it from the Email hub.

Before you begin

You must already have an email account.
You must know the email account’s password. Your mail client uses this password to connect, not your computer’s or phone’s password.
You must have a mail client installed on the device you want to connect.

Open the Set Up Mail Client interface

To begin setting up your mail client, perform the following steps:

In the Meridian sidebar, click Email.
In the list of email accounts, find the account you want to connect.
Click Manage in that account’s row to open its detail view.
On the detail view’s Overview tab, click Open Webmail. Webmail opens that mailbox in a new browser tab, so you don’t need to log in again.
On the Webmail home page, in the Set up email on your device panel, click Automatically configure my device.

The Set Up Mail Client interface appears. It shows the connection settings for the account and a list of clients you can configure automatically.

Set up your device automatically

The Set Up Mail Client interface includes a Mail Client Automatic Configuration Scripts section that lists common mail clients. How you set up each client depends on how it appears in the list:

Downloadable configuration file — For Apple Mail on iOS, iPhone, iPad, and macOS®, and for Windows Live Mail, the list provides a download link for each protocol (for example, IMAP over SSL/TLS). Click the link for the protocol you want, then open the downloaded file to apply the settings to your device.
Auto Config or Auto Discovery — Clients such as Mozilla Thunderbird and Microsoft Outlook show an Auto Config or Auto Discovery label instead of offering a download. These clients find the correct settings automatically when you enter your email address and password. There is no file to download. If a client can’t find the settings on its own, use the manual settings below.

Important:

When a client offers more than one protocol, we strongly recommend that you choose an SSL/TLS option. SSL/TLS encrypts the connection between your device and the mail server.

Send the settings to your phone

The Set up email on your device panel also includes a simpler option to email the setup instructions to yourself so you can open them on the device you want to connect:

Select your device type from the menu: Apple (iPhone/iPad), Android, or I’m not sure, send me general instructions.
Enter an email address that you can open on that device.
Click Send.

Open the message on your phone or tablet and follow the included instructions.

Configure your mail client manually

If your client isn’t in the automatic list, or it can’t find the settings on its own, enter the settings below by hand. The Set Up Mail Client interface displays the exact server names and ports for your account.

Note:

Replace [email protected] with your full email address, and mail.example.com with the incoming and outgoing server names that appear on your Set Up Mail Client interface.
Enter your full email address as the username, and the email account’s password as the password.

Secure SSL/TLS settings (recommended)

Setting	Value
Username	[email protected] (your full email address)
Password	The email account’s password.
Incoming server	mail.example.com
Incoming port	IMAP: 993 or POP3: 995
Outgoing server (SMTP)	mail.example.com
Outgoing port (SMTP)	465
Authentication	Required for both incoming and outgoing mail.

The incoming and outgoing server names depend on your domain’s SSL certificate:

If the account’s domain has a valid SSL certificate, the server name uses your domain.
If it does not, the server name uses your server’s hostname.

Use the exact server names that appear on your own Set Up Mail Client interface.

Non-SSL settings (not recommended)

Important:

We strongly recommend the SSL/TLS settings above. Use the non-SSL settings only if your client cannot connect with SSL/TLS, because they do not encrypt the connection.

Setting	Value
Username	[email protected] (your full email address)
Password	The email account’s password.
Incoming server	mail.example.com
Incoming port	IMAP: 143 or POP3: 110
Outgoing server (SMTP)	mail.example.com
Outgoing port (SMTP)	587
Authentication	Required for both incoming and outgoing mail.

Choose IMAP or POP3

For incoming mail, you can connect with either IMAP or POP3. We recommend IMAP.

IMAP keeps your mail synced with the server. When you read, delete, or reply to a message, that status appears in Webmail and on every other device that connects to the account.
POP3 downloads messages to a single device and doesn’t sync their status back to the server. If you connect another device later with POP3, previously read messages may appear as unread again.

For outgoing mail, all clients use SMTP with the ports above.

If you cannot open the Set Up Mail Client interface

Problem	Cause	Solution
The Email hub is missing from the sidebar.	Your hosting provider controls which features appear in your account. If the Email hub doesn’t appear, your hosting plan may not include email.	Contact your hosting provider.
Webmail won’t open, or asks you to log in again.	Your hosting provider suspended the email account, which ends its Webmail session and stops Open Webmail from working.	Contact your hosting provider to confirm the account’s status.
Webmail won’t open.	Your hosting provider hasn’t enabled Webmail in your account’s feature list.	Contact your hosting provider to request access to Webmail.