Last modified: 2026 September 10

cPanel AI Assistant 1.9.1

2026 September 10

Improved approval cards

The AI Assistant now carries out a multi-step request as one ordered plan on a single approval card, not one card per step. When you ask the assistant to change something, it proposes the change rather than making it.

The assistant no longer shows an approval card for questions that do not change anything, such as a question that begins with “how do I”. It also no longer shows an approval card when it declines a request that falls outside the topics it covers.

Extended how long an approval card stays valid

You can now approve a change up to 24 hours after the assistant proposes it. The assistant previously refused the change if more than five minutes passed between the card appearing and you approving it.

Improved conversations

The AI Assistant now understands short follow-up questions in the context of the conversation. A conversation that opens by asking for recommendations keeps its history, and the assistant keeps an answer that ended by offering to make a change.

Security fix

The assistant no longer leaves part of a password visible in an error message when two of a request’s secret values overlap.

cPanel AI Assistant version 1.0.0

Released July 2026

Added the AI Assistant to the Meridian theme

We introduced the cPanel AI Assistant, an embedded chat panel in the Meridian interface. It lets users ask questions about their account in plain language and get answers without leaving the interface. Users open it from the floating Ask AI button in the bottom-right corner.

The assistant is context-aware: it recognizes the interface the user is on and any selected domain, and it offers suggested prompts relevant to the current hub. It can explain a feature or concept and guide users through a task step by step. It can also diagnose issues by reading read-only account details such as domains, disk quota, email accounts, FTP accounts, databases, SSL certificate status, and the AutoSSL error log.

When the hosting provider enables it, the assistant can also complete simple changes, such as creating an email account, but only after the cPanel user approves the change. The assistant is opt-in during early access, and hosting providers enable it for their users.