Virus Scanner

Valid for versions 82 through the latest version

Version:

82


Last modified: November 22, 2022

Overview

The Virus Scanner interface scans your cPanel account for security threats. If ClamAV® Virus Scanner identifies a security threat, the system prompts you to perform an action.

Important:

Hosting providers must install the following services for this interface to appear:

  • The ClamAV Scanner plugin in WHM’s Manage Plugins interface (WHM » Home » cPanel » Manage Plugins).
  • The Exim Mail Server service on the server in WHM’s Service Manager interface (WHM » Home » Service Configuration » Service Manager).

Scan a service

To begin a scan on your account, perform the following steps:

  1. Select the service to scan.

    • Scan Mail — This setting scans all of your account’s mail folders.
    • Scan Entire Home Directory — This setting scans your account’s home directory.
    • Scan Public FTP Space — This setting scans all of the folders that you can publicly access through FTP services.
    • Scan Public Web Space — This setting scans all of the folders that you can publicly access through the web.
  2. Click Scan Now. During the scan a new interface will appear with the following information:

    • File — This displays the number of files that the system has scanned. It also displays the total number of files to scan.
    • Data — This displays the amount of data that the system has scanned. It also displays the total amount of data to scan.
    • Scanner Progress — This displays the scan’s progress.
    • Infected Files — This lists files in which the scan detects malicious software.

The system may require several minutes to complete the scan. After the system completes the scan, it will return you to the Virus Scanner interface.

Additional Documentation