Create an Email Account

Valid for versions 98 through the latest version

Version:

98

Last modified: October 21, 2024

Overview

To create a new email account, click Create in cPanel’s Email Accounts interface (cPanel » Home » Email » Email Accounts). This interface will appear. It allows you to create a new email account and displays the account creation settings.

Create a new email account

To create a new email account, perform the following steps:

1. Use the Domain menu to select the domain on which you want to create the email account. If you only have one domain on your account, this option will not appear.
2. Enter a new email address in the Username text box.
3. In the Password section, perform one of the following actions:
   • Select Set password now. and enter a secure password in the Password text box. Or, to automatically create a password, click Generate.
     • Click the reveal icon () to display the entered password.
     • Click the more icon () to select the Generate option’s password complexity settings.
   • Select Send login link to alternate email address and enter an email address. The system will send a password creation link to this address.
4. Select the Stay on this page after I click Create checkbox to create another email account after you create this one.
5. Click Create to create the account and return to the Email Accounts interface. You can click Go Back to cancel this action and return to the Email Accounts interface.

Optional Settings

The section manages Optional Settings for your email account.

1. In the Storage Space section, perform one of the following actions:
   • Enter a custom disk storage size to limit the account’s email quota size.
   • Select Unlimited if you do not want to limit the account’s email quota size.
2. In the Automatically Create Folders for Plus Addressing section, select one of the following settings:
   • Automatically Create Folders — When you receive an email that uses plus addressing , the system will create a new folder. The server moves a message that uses plus addressing to a designated folder if the folder exists. For example, the system would place a message to [email protected] in the plusaddress folder.
     Note:

     Plus-addressing is not the same as a wildcard redirect, which redirects all emails whose addresses match a regular expression (regex) pattern. To learn more about wildcard redirects, includng how to set one up, read our Global Email Filters documentation. To learn more about email filters as a whole, read our How to Configure Email Filters documentation.

   • Do Not Automatically Create Folders. — When you receive an email that uses plus addressing, the system will not create a new folder. Instead, it delivers the message to the INBOX folder.
3. Select the Send welcome email with instructions to set up a mail client checkbox to send the user mail client set up instructions. The user can access this message via Webmail. This message contains the mail client details and the .mobileconfig file for Apple® devices.
   Note:

   If you selected Send login link to alternate email, the system will not send a message.

Using this interface

Your hosting provider can customize the options in this interface. Keep the follow tips in mind when you create your email account:

• You cannot enter cpanel as an account name when you create an email account.
• You cannot rename an email account or change its address after you create it. However, you can use cPanel’s Forwarders interface (cPanel » Home » Email » Forwarders) to create a new address that forwards all mail to the existing account.
• The Domain setting only appears if you have more than one domain on your account. To see this menu, click Manage Domains to check your account’s domain configuration. A new interface will appear. You can find the links to these interfaces in the Missing a Domain? menu on the right side of the interface.
• Some hosting providers require a minimum password strength value. You must enter a password that meets this value.
• The Send login link to alternate email address setting only appears if your hosting provider has enabled it.