Email Accounts

Valid for versions 98 through the latest version



Last modified: June 20, 2024


Use this interface to create, manage, and delete email accounts for your cPanel account’s domains. You can use an email account to send and receive email messages from your domains.

  • To set up a mail client for your email account, read our Set Up Mail Client documentation.
  • For more information about Webmail, including checking email in your browser and selecting a webmail application, read our Webmail documentation.
  • For more information on how to troubleshoot your email account, read our cPanel Common Questions - Email documentation.
  • For more information on how to set up a default (catch-all) email address, read our Default Address documentation.
  • To update the email address where you receive cPanel & WHM password reset emails and account notifications, use the Contact Information interface (cPanel » Home » Preferences » Contact Information).

The Email Accounts Interface

This interface consists of the following:

  1. Email account quota status.
  2. The search bar and its filters.
  3. Create an Email Account.
  4. Email Accounts table.

Email account quota status

This area of the interface provides details about your email account quotas. It displays the total number of email accounts you can create. It also lists the current number of created email accounts.

  • The infinity icon (∞) indicates that your account has an unlimited quota.
  • The total number of accounts does not include the cPanel account’s system user email account.
  • Some hosting providers allow their users to purchase quota increases. When this is available, the interface will display Buy More in this section.

Create an email account

To create a new email account, click Create. A new interface will appear. It displays the account creation settings, as well as your account’s quota status. For more information, read our Create an Email Account documentation.

Email accounts table

This table lists all the email accounts on your cPanel account, and lets you perform the following actions:

Item Description
Checkbox (Selection) Select the checkbox (Selection) to select an email account for bulk actions. You can also select all email accounts using the checkbox at the top of this table. For example, use this to select several email accounts, and then click Delete to remove them.
You cannot use this action to select the cPanel account’s system user email account.
More (More) Click the more (More) icon to display more information about an email account. This will display the following information and actions:
  • Restrictions — The account’s restrictions, if any exist.
  • Delete — Click to permanently delete all mail and data for the account. After you click Delete, a confirmation message will appear. Click Delete to remove the account.
    • You cannot undo this action.
    • You cannot delete the cPanel account's system user email account.
Account @ Domain Click to perform the following actions:
  • Click Account to sort the list alphabetically by account name.
  • Click Domain to sort the list alphabetically by domain name.
Restrictions Whether there is a restriction for the account.
Storage: Used / Allocated / % Click Used, Allocated, or the percent symbol (%) to sort the table by that item. These labels are the amount, the limit, and the percentage of disk space data quota usage.
The actions column Click an action to perform the desired task.


Action Description
Check Email Click to check an email account’s mail. A new interface will appear that displays the account in Webmail.
Manage Click to edit an existing email account’s quota, password, and other properties in cPanel’s Manage Email Accounts interface (cPanel » Home » Email » Manage Email Accounts). A new interface will appear.
  • There are two types of email accounts: the Default system user email account, and all other email accounts.
  • There are separate interfaces for both types of email accounts.
Connect Devices Click to configure mail client access in cPanel’s Set Up Mail Client interface (cPanel » Home » Email » Set Up Mail Client). A new interface will appear.

Additional actions

You can perform several additional actions while you use the email accounts table:

  • Use the search bar to find a specific email account. You can also filter the table’s results by one of the following settings:
    Setting Description
    Restricted Display only the accounts with restrictions.
    System User Email Account Display only the cPanel system user email account. The system identifies this account with the Default (Default) icon.
    • This account’s name is the same as the username that your hosting provider used to create your account.
    • For more information about the cPanel account system user email account, read our Manage Email Accounts documentation
    Exceeded Storage Display only the accounts that are over their storage quotas.
  • Click a column’s heading to sort the results of the table by that heading. The table will sort the list in ascending or descending order.
  • Click the gear icon (Gear) to select the number of entries you want to display per page. You can also refresh the table results.

Additional Documentation