Default Address

Valid for versions 82 through the latest version



Last modified: June 23, 2020


  • Check your cPanel account and domain default addresses often for missing messages. They may receive messages for your existing email addresses if they contain typos or other issues. For example, if your email address is but a sender uses, the default address will receive it.
  • If you have not configured a domain default address in this interface, the system will send mail with invalid recipients for a given domain to that address (the cPanel account default address).
  • If you configure a Domain Forwarder in cPanel’s Forwarders interface (cPanel >> Home >> Email >> Forwarders), that setting will override the settings in this interface.

This interface allows you to set up a default address (catch-all address) for a domain. It will receive any mail for an invalid email address for the domain. You can also define how the default address handles incoming messages.


If spammers target your domain and you forward mail to a default address, that address may receive a large amount of spam.

Set Default Address

To set a domain’s default address, perform the following steps:

  1. Under the Send all unrouted email for the following domain menu, select the domain for which you wish to configure a domain default address.

  2. Select one of the following settings:

    • Discard the email while your server processes it by SMTP time with an error message — Select this setting to send an error message to the sender. Then, enter an error message in the Failure Message (seen by sender) text box.

    • Forward to Email Address — Select this setting to forward mail to another address. Then, enter the email address or your cPanel account’s username in the Forward to Email Address text box.

  3. Click Advanced Options to view the following additional settings:

    • Forward to your system account — Select this setting to forward mail to the system account.

    • Pipe to a Program — Select this setting to forward messages to a program at the path that you define in the available text box.


      For more information, read the Pipe to a Program section of our How to Configure Email Filters documentation.

    • Discard (Not Recommended) — Select this setting to delete incoming messages and do not send a failure notice.


      We do not recommend this setting, because the sender will not know that the delivery failed.

  4. Click Change.

Additional Documentation