Site Quality Monitoring


Last modified: April 10, 2024

Overview

The Site Quality Monitoring feature allows you to monitor projects for common issues, such as low SEO ranking and performance problems.

Requirements

To see the Site Quality Monitoring feature, you must meet the following requirements:

Requirement Description
cPanel & WHM version This feature is only available in cPanel & WHM version 110 or version 116 and later. For more information, read our Site Quality Monitoring Release Notes documentation.
Sign-up process To use this feature, you must first complete the sign-up process. To do so, follow all instructions in the interface.
Hosting provider enablement This feature only appears if your hosting provider enables it. If you do not see this feature in the cPanel interface (cPanel » Home) when you should, contact your hosting provider.

Color indicators

The Site Quality Monitoring feature includes color indicators. These color indicators reflect the presence of monitoring check errors and failures in the following ways:

Color Description
Green Your project has passed all monitoring checks in this category.
Yellow Your project has non-critical errors or failures in this monitoring check category.
Red Your project has critical errors in this monitoring check category.

Error types

The Site Quality Monitoring feature divides common website errors into types based on their severity. The feature uses the following error types:

Error type Description
Critical Errors in this category prevent users from accessing or interacting with a monitored URL or website.
Non-critical/Moderate Errors in this category degrade user experience, but do not prevent users from accessing or interacting with a monitored URL or website.

Scores

The Site Quality Monitoring feature assigns scores from 0 to 100 to judge your website’s response to monitoring checks. A higher score indicates that your root domain or URL performs well in that category of monitoring checks. For example, a project with an Availability score of 100 in the left navigation menu is highly available. The project’s users will be able to send requests to the website and receive an appropriate response quickly and efficiently.

All projects

The All projects section allows you to access an overview of all your projects, see your unassigned subscriptions, and add new projects.

The project overview list

If any of your projects have critical error alerts, we will display them with the Projects with active critical error alerts: label. Otherwise, we will display them with the Projects without active critical error alerts: label.

Your project will be displayed with its title, monitoring section health bars, and its subscription type. These health bars are color indicators.

You can hover over a monitoring check category’s health bar to view a score and a color indicator for specific checks within that monitoring check category.

To access your project’s monitoring information, click its title. You can also click a monitoring check category or specific check to open their sections.

Opening the Site Quality Monitoring feature opens this section. To return to this section once you have exited it, click Projects in the top navigation bar to open the list of your current projects. Then select All project + Monitor new website to re-open this section.

Once you select a specific project from this section, the left navigation bar will appear.

The left navigation bar includes a project’s Website Summary, Monitoring, Crawling, and Settings tabs.

Unassigned project subscriptions

We display your number of unassigned project subscriptions in the You have number Project(s) remaining label above the Monitor new website button. For example, when you upgrade your project on a Lite subscription, we will unassign your Lite subscription, but keep the subscription available to you. Therefore, when you upgrade a project with a Lite subscription to use another subscription type, this label will display You have 1 Project remaining.

For more information about how to manage your project’s Site Quality Monitoring subscription, read our How to Manage a Site Quality Monitoring Project Subscription documentation.

Add a new project

To add a new project to Site Quality Monitoring, click Monitor new website. The Ready to add a new project? menu will appear.

Ready to add a new project?

To add a new project to Site Quality Monitoring, you must first select its subscription type. If you have an unassigned subscription, you may click Activate to attach it to your project. Otherwise, click Purchase under your desired subscription. A payment window will appear.

Once you have followed the instructions there to purchase your subscription, we will return you to the All projects section. The Monitor new website menu will open.

Monitor new website

To add a new project to Site Quality Monitoring, enter the following information into the menu:

  • Project name* — The display title for your project.
  • System size — We enter your subscription type here.
  • Location* — Select the location nearest to your project’s server.
  • Protocol — Your project’s protocol.
  • Domain — Your domain is a combination of your domain name and the top-level domain.
  • Email alerts — Select one of the following options:
    • Standard alerting — Site Quality Monitoring will email the address you signed up with immediately upon detection of a critical error. It will also email you daily about non-critical errors or critical errors that you have not yet fixed.
    • None - Site Quality Monitoring will not email the address you signed up with to report error alerts.
      Note:

      For more information about critical and non-critical errors, read our Error types documentation above.

Click Save to begin monitoring your new project.

Website Summary

The Website Summary tab contains the Rating, Current findings, and Past findings tabs for your project. For more information about these tabs, read our Site Quality Monitoring — Website Summary documentation.

Monitoring

The Monitoring tab contains the Availability, Performance, SEO, Content, Technical, and Security tabs. For more information about these tabs, read our Site Quality Monitoring — Monitoring documentation.

Crawling

The Crawling tab contains the Dead links, Missing images and files, and Oversize files tabs. For more information about these tabs, read our Site Quality Monitoring — Crawling documentation.

Extras

Important:

This tab only appears if your hosting provider enables Site Quality Monitoring subscriptions. For more information about subscriptions, read our How to Manage a Site Quality Monitoring Project Subscription documentation.

The Extras tab contains the Marketplace tab, as well as the configuration tab for any monitoring extension you configure through the Marketplace. For more information about these tabs, read our Site Quality Monitoring — Extras documentation.

Settings

The Settings tab contains the Project manager, Monitored URL manager, and Configure email alerts tabs. For more information about these tabs, read our Site Quality Monitoring — Settings documentation.

The monitoring check countdown bar

The top navigation bar of the Site Quality Monitoring feature contains a monitoring check countdown bar. When the countdown reaches 0 days 0 hr. until next check, the Site Quality Monitoring feature will perform the next round of monitoring checks. These check results appear in the Monitoring tab. For more information about these checks, read our Site Quality Monitoring — Monitoring documentation.

When the monitoring check round completes, the countdown resets.

Note:
  • This bar is not a color indicator.
  • If the top navigation bar shows that Data is being collected, then the Site Quality Monitoring feature is currently performing a round of monitoring checks. It will reset the countdown when the monitoring check round is complete.
  • You must run the monitoring checks in the Crawling tab manually. For more information about how to use the Crawling tab, read our Site Quality Monitoring — Crawling documentation.

The project subscription label

Once you have selected a project from the All Projects section, the top navigation bar of the Site Quality Monitoring feature will display that project’s subscription.

To upgrade a project’s Lite subscription, click the project subscription label. The Ready to upgrade your project? menu will appear.

Warning:

You cannot upgrade any subscription except for a Lite subscription. For more information about how to manage a subscription, read our How to Manage a Site Quality Monitoring Project Subscription documentation.

Ready to upgrade your project?

The Ready to upgrade your project? menu displays your project’s current subscription type and available subscription types.

To activate an available Lite subscription, click Activate.

To upgrade to your current project’s monitoring to use a paid subscription, select the subscription type you want to upgrade to, then click Upgrade. A payment window will appear. Follow the instructions there and click Subscribe to upgrade, or click WebPros/Back to return to the All projects section.

For more information about subscription types, read our How to Manage a Site Quality Monitoring Project Subscription documentation.

User settings

The User settings section allows you to adjust the Site Quality Monitoring feature’s timezone. It also allows you to delete your Site Quality Monitoring account.

To navigate to the User settings section, click User settings in the top navigation bar. The section will open.

To edit the timezone for the Site Quality Monitoring feature to use, click Timezone. Select your preferred timezone in the Timezone menu.

To manage your current project’s subscription, click Manage subscription. If you do not have an active subscription or your hosting provider has disabled subscriptions, the section will display a No active subscriptions found. message. If you do have active subscriptions, the section will display all your subscriptions with the following options:

  • Cancel — Click this to open the Cancel subscription menu. Click Cancel subscription within this menu to cancel your Site Quality Monitoring subscription.
    Warning:

    This will remove the associated project from monitoring and delete all its current monitoring data.

  • Monitor new website — If you have a subscription that does not have an associated project, you may click Monitor new website. You will return to the All projects section and the Monitor new website menu will appear. Enter the website information that you want to monitor and click Save to begin monitoring it with that subscription’s capabilities.
    Note:

    For more information about how to manage your project’s Site Quality Monitoring subscription, read our How to Manage a Site Quality Monitoring Project Subscription documentation.

To remove your information from the Site Quality Monitoring feature, click Remove your information from Site Quality Monitoring.

Warning:

This will remove your websites from monitoring and permanently delete all of their current monitoring data.

To exit this section, click Back to Project.

Additional Documentation