Visitors

Valid for versions 102 through the latest version

Version:

102


Last modified: May 31, 2024

Overview

This interface displays detailed information about recent visits to your website. This information helps you to learn about your audience and monitor frequent visitors so that you can adjust your website content to fit their needs. It also helps you locate and fix errors, such as missing pages or broken links.

If your server runs Apache®, this interface displays entries from the following files, where domainname represents the domain:

  • SSL — /var/log/apache2/domlogs/
  • Non-SSL— /usr/local/apache/domlogs/domainname

If your server runs NGINX®, this interface displays entries from one of the following files, where domainname represents the domain:

  • Piped logging is enabled —The interface displays entries from one of the following files, depending on whether SSL is enabled or not:
    • SSL — /var/log/nginx/domains/domainname-ssl_log
    • Non-SSL — /var/log/nginx/domains/domainname
  • Piped logging is not enabled — /var/log/nginx/domains/domainname

Logs for Apache will not appear when NGINX is enabled, and vice versa. For more information, read our NGINX with Reverse Proxy documentation.

Note:

If your hosting provider rotates the log file, the interface will display fewer entries.

View latest visitor details

To view your latest visitor details, click the magnifying glass icon (magnifying glass icon) for that domain.

By default, the interface displays the following information:

  • IP — The visitors’ IP address.

  • URL — The specific URL that the visitor accessed.

  • Time — The time when the visitor accessed your website.

  • Size (bytes) — The amount of data that the server sent to the visitor for this resource.

  • Referring URL — The web address from which the visitor navigated to the resource.

  • User Agent — The browser that the visitor used to access your website.

Additional data

Click the gear icon (Gear) to choose to display the following additional data:

  • Status — The HTTP code indicates whether the resource loaded successfully or resulted in an error.

  • Method — The request-response between the client and server (for example, GET or POST).

  • Protocol — The version of HTTP that the server used to serve the resource to the visitor (for example, 1.1).

To search for additional records, enter your search criteria in the Search text box.

Additional Documentation