How to Restore Missing FTP Interfaces in cPanel
Last modified: July 24, 2019
unmanagedsetting, even if you did not change the RPM’s target settings. For more information, read the Why is my service’s RPM set to unmanaged? section in our How to Set or Unset RPM Management documentation.
If you set your server’s FTP service to use the
unmanaged setting, you may experience problems with cPanel’s FTP-related interfaces. In cPanel & WHM version 11.40 and later, cPanel uses a
touch file to determine whether cPanel displays FTP interfaces. Also, cPanel only displays FTP-related interfaces if a system administrator enables FTP for the user.
Resolve the touch file problem
touch command to create the
/var/cpanel/dynamicui/ftp file. The file determines whether cPanel will display FTP interfaces.
To do this, run the following commands: