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server security

How to Purchase an Imunify360 License

Last modified: May 2, 2024

Overview

Imunify360 provides additional security for your server. It is a suite of products that includes KernelCare and ImunifyAV+. cPanel & WHM servers allow you to buy a license for Imunify360 from WHM’s Security Advisor interface (WHM » Home » Security Center » Security Advisor).

For more information about how to use Imunify360, visit Imunify’s official Imunify360 documentation page.

Note:
  • Hosting providers can disable alerts for Imunify360 for their licensed servers from Manage2’s Update Company Information interface (Manage2 » Company » Update Company Information).
  • If your server already has an ImunifyAV+ or KernelCare license, Imunify360 will replace it. You do not need to manually cancel those licenses.

Feature comparison

The following table lists the features in each Imunify product:

Product Name Detection Cleanup/Trim
ImunifyAV
ImunifyAV+ Manual Trim
Imunify360 Auto Trim by default

Purchase license

Purchase from WHM

Initiate the license purchase process

On the server for which you wish to buy an Imunify360 license, perform the following steps:

  1. Log in to WHM as the root user or as a reseller account with root-level privileges.

  2. Navigate to WHM’s Security Advisor interface (WHM » Home » Security Center » Security Advisor).

  3. In the Use Imunify360 for complete protection against attacks on your servers alert, click Get Imunify360 for $, where $ represents the monthly price of the Imunify360 license. The cPanel Store will appear.

Important:

If the Imunify360 alert does not appear in the list of security alerts, one of the following conditions exists on your server:

  • Your server does not support Imunify360.
  • Your hosting provider has disabled Imunify360 purchases.
  • Your server could not connect to the cPanel Store.
  • You are using a trial account.
  • You are not a root user or a reseller account with root-level privileges.

Log in to the cPanel Store

If you have already logged in to your cPanel Store account, the system will request access to this account. Verify that the interface displays the correct cPanel Store username and server name. Then, click Allow Access. A new interface will appear.

Note:

To log in as a different cPanel Store account, click Sign In as a Different User.

Verify and complete your purchase

When you buy Imunify360 through the WHM interface, the system automatically selects the appropriate license type for your server. It also detects the IPv4 address to license. Verify your license order, read and accept the legal agreements. Enter or select the desired payment information, and then click Pay Now.

  • After the cPanel Store processes your order, a confirmation message will appear. You will also receive an invoice via email from the cPanel Store.
  • If the cPanel Store experiences problems with your order, an error message will appear. You may receive email from cPanel Customer Service to help you resolve the issue.

Installation

Your server will automatically download and install Imunify360. To verify this, navigate to WHM’s Security Advisor interface (WHM » Home » Security Center » Security Advisor). The Imunify360 notice will confirm that the installation succeeded.

Purchase from Manage2

Important:

To buy an Imunify360 license through Manage2, you must be a cPanel Partner.

Log in to Manage2 and activate the Imunify360 package

Note:
  • If this is your first time to log in to your Manage2 account, the system may prompt you to agree to the Imunify360 Partner Product Terms of Use.
  • If you have already agreed to the Imunify360 Partner Product Terms of Use agreement, proceed to the next section to enter the required license information.

Log in to your Manage2 account. Perform the following steps to add the Imunify360 package:

  1. In Manage2’s Dashboard interface, under the Licenses section, click Imunify360 Activation. The Imunify360 Partner Product Terms of Use agreement will appear.
  2. In the Agreed to on by (Full name) text box, enter your name and click I Agree. A confirmation message will appear and display your Activated package name.

Enter the required license information

Navigate to Manage2’s Add License interface (Dashboard » Licenses » Add License). Use the available text boxes and menus to specify the server’s IP address, Group, and Package. Then, click Add License. A confirmation message will appear.

Install Imunify360

Imunify360 is now ready to install. To install Imunify360, use Imunify’s installation documentation. After you install Imunify360, navigate to WHM’s Security Advisor interface (WHM » Home » Security Center » Security Advisor). The Imunify360 notice will confirm that the installation was successful.

Purchase from the cPanel Store

Log in to the cPanel Store

Log in to your cPanel Store account, and then navigate to the Extensions interface (Solutions » Extensions).

Add Imunify360 to your cPanel Store cart

You must add Imunify360 to your cart with selections for your license type and a valid IP address. To do this, perform the following steps:

  1. In the Extensions interface (Cart » Extensions), click Add Imunify360 under the Imunify360 section. The Configure interface (Cart » Configure) will appear.
  2. Enter your valid IP address in the IP Address text box.
  3. Click Continue. The Review & Checkout interface (Cart » Review & Checkout) will appear.
  4. Review your order and click Checkout. The Checkout interface (Cart » Checkout) will appear.

Complete your purchase

Important:

To buy a monthly license, you must store a credit card on file and set a primary credit card. If you have not set a primary credit card, you can enter the credit card you want to use and select Store Credit Card on File and Set as Primary Credit Card from the cart. WebPros International, LLC will charge this card every month.

To complete your purchase, perform the following steps:

  1. Accept the terms and conditions of the EULA.
  2. Select one of the following payment options:
    • Stored credit cards — Pay with a previously used card.
    • Add a New Credit Card — Pay with a new card.
    • PayPal — Pay with a PayPal® account.
  3. Click Complete Order. The purchase will complete, and an invoice will appear.

Install Imunify360

Imunify360 is now ready to install. To install Imunify360, use Imunify’s installation documentation. After you install Imunify360, navigate to WHM’s Security Advisor interface (WHM » Home » Security Center » Security Advisor). The Imunify360 notice will confirm that the installation succeeded.

Uninstall Imunify360

To uninstall Imunify360, refer to Imunify’s uninstall documentation.

Configure Imunify360

To configure Imunify360, click the gear icon in the upper-right corner of the interface.

  • To configure Imunify360 to trim files instead of remove them, select the Trim file instead of remove checkbox.
  • To configure Imunify360 to remove files instead of trim them, deselect the Trim file instead of remove checkbox.
  • To manage Imunify360’s file retention period, enter the number of days in the Keep original files for text box.

File locations

Imunify360 stores files in the following locations:

  • Backups of trimmed files: /var/imunify360/cleanup_storage/

Additional Documentation