Last modified: November 15, 2024
Overview
WordPress®, a web-based content management system, allows users to easily create a website or blog. This document describes how to install WordPress on your cPanel account.
The Onboarding Assistant automatically creates a WordPress® website for the new cPanel account if the user selects the WordPress option.
Install WordPress
Install WordPress from WP Toolkit
You can install WordPress in cPanel’s WP Toolkit interface (cPanel » Home » Domains » WP Toolkit). For information on how to install, configure, and manage WordPress sites with WP Toolkit, read Plesk’s WP Toolkit documentation.
Install WordPress manually
If your hosting provider does not offer WordPress, you can manually download WordPress from the WordPress website and install it on your site.
For more information, read installation instructions from WordPress and their cPanel-specific instructions on how to create a database for WordPress.
Manual installations may encounter issues due to conflicting .htaccess
files or database connection errors:
In the following examples, the following statements are true:
-
example.com
represents the domain name. -
example
represents the account name. -
subdomain
represents a subdomain’s directory. -
addon.com
represents an addon domain name.
Document root issues
Due to potential conflicts in the .htaccess
file, do not configure multiple WordPress installations to share a single document root. If you experience difficulties with WordPress, check the following requirements:
-
Each cPanel account user can host only one installation of WordPress in the document root directory.
-
The following are examples of document root directories:
/home/example/public_html/
/home/example/public_html/addon.com
/home/example/public_html/subdomain
-
Each directory may only contain one WordPress installation.
-
If the subdirectories are not a document root, cPanel account users can install additional WordPress installations in subdirectories under the domain’s home/example/public_html directory.
-
The following examples demonstrate installations that use the
wordpress
subdirectory:-
Under the document root for the main domain:
/home/example/public_html/wordpress
-
Under a subdomain:
/home/example/public_html/subdomain/wordpress
-
Under an addon domain:
/home/example/public_html/addon.com/wordpress
-
-
-
For more information, visit the WordPress website.
Database connection errors
If WordPress returns a database connection error, ensure that the database’s name and password in the wp-config.php
file are identical to the database credentials in your account.
For a document root installation, the wp-config
file exists in the /home/username/public_html
directory, where username
represents the cPanel account name.
To change the database’s username or password, use cPanel’s MySQL® Databases interface (cPanel » Home » Databases » MySQL® Databases).
To test a username and password combination, run the following command (where db_user
represents the database’s authorized username):
mysql -u db_user -p
After you enter the command, enter the user’s password. The system will respond with a success or failure message.