How to Purchase a KernelCare License
Last modified: August 28, 2019
KernelCare automatically updates your system’s Linux® kernel without the need for a reboot. cPanel & WHM servers allow you to purchase a license for KernelCare from WHM’s Security Advisor interface (WHM >> Home >> Security Center >> Security Advisor).
Before you purchase and install KernelCare, make certain that your system possesses a compatible kernel. To do this, read the KernelCare documentation.
You can only install KernelCare on systems that run one of the following operating systems:
CentOS 6 and 7.
Red Hat® Enterprise Linux® (RHEL) 6 and 7.
CloudLinux™ 6 and 7.
Purchase from WHM
Initiate the license purchase process.
On the server for which you wish to purchase a KernelCare license, perform the following steps:
Log in to WHM as the
rootuser or as a reseller account with
Navigate to WHM’s Security Advisor interface (WHM >> Home >> Security Center >> Security Advisor).
In the Upgrade to KernelCare alert, click Get KernelCare for $, where $ represents the monthly price of the KernelCare license. A new interface will appear.
If the KernelCare Security alert does not appear in the list of security alerts, one of the following conditions exists on your server:
Your server does not support KernelCare (for example, servers that run Amazon Linux).
Your system’s kernel is unsupported.
Your hosting provider has disabled KernelCare purchases.
A KernelCare trial license currently exists on your server.
Log in to the cPanel Store.
If you have already logged in to your cPanel Store account, the system will request access to this account. Verify that the interface displays the correct cPanel Store username and server name, and then click Allow Access. A new interface will appear.
Verify and complete your purchase.
When you purchase a KernelCare license through the WHM interface, the system automatically selects the appropriate license type for your server and detects the IPv4 address to license. Currently, you can only purchase monthly licenses through the WHM interface. Verify your license order, accept the legal agreements, enter or select the desired payment information, and then click Pay Now.
After the cPanel Store successfully processes your order, a confirmation message will appear, and you will receive an invoice email from the cPanel Store. After you successfully purchase a license, the KernelCare License banner will no longer display in the WHM interface.
If the cPanel Store experiences problems with your order, an error message will appear, and you may receive emails from cPanel Customer Service to help you resolve the issue.
Your server will automatically download and install KernelCare. To verify this, navigate to WHM’s Security Advisor interface (WHM >> Home >> Security Center >> Security Advisor) again and the KernelCare notice will confirm that the installation succeeded.
Purchase from Manage2
Log in to Manage2.
Enter the required license information.
In Manage2’s Add License interface (Dashboard >> Licenses >> Add License), use the available text boxes and menus to specify the server’s IP address, group, license type and term. Then, click Add License. A confirmation message will appear.
Invoice and installation
KernelCare is now ready to install. For instructions on how to install KernelCare, read our How to Install KernelCare documentation.
Purchase from the cPanel Store
Log in to the cPanel Store.
Log in to your cPanel Store account, and then navigate to the CloudLinux KernelCare interface (Home >> CloudLinux KernelCare).
Click Buy Now.
Click Buy Now. The KernelCare interface will appear.
Add KernelCare to your cart.
You must add KernelCare to your cart with selections for your license type and valid IP address. To do this, perform the following steps:
To select your license term, click Monthly. The Enter IP Address section will appear.
Enter your valid IP address in the text box.
Click Add to Cart. The Items In Cart interface will appear.
Complete the checkout process.
When you complete the checkout process, you will enter a promo code in the Promo Code text box, if you have one, and then click Checkout. Otherwise, click Checkout. The Secure Checkout page will appear.
Pay for your license.
After you have confirmed your KernelCare selection, you must agree to the End User License Agreement (EULA) and enter your credit card information. To do this, perform the following steps:
Select the EULA Agreement checkbox. The Payment section will appear.
Enter your credit card information. You can select a previously used credit card in the Pay with existing card menu or enter a new credit card in the Pay with a new card text box.
Click Place Order. The Invoice interface will appear.
After you complete your purchase, you will get a confirmation email. The email will include KernelCare’s installation instructions. Follow the instructions in the email or read our How to Install KernelCare documentation.