1. cPanel & WHM Documentation
  2. Manage2
  3. Users
  4. Add User
manage2 m2accounts

Add User

Last modified: 2026 March 18

Overview

The Add User interface allows you to create additional Manage2 user accounts, each with their own Manage2 login information and permissions.

Why create additional users?

You may find it useful to offer individual user accounts to your employees, as opposed to a single account with multiple users.

If you create additional users, you can increase the security of your primary Manage2 account and use the following features:

  • Restrict access based on the needs of specific users.
  • Limit each user’s notifications to those that are relevant to the user’s access level and account status.
  • Remove access for terminated employees without any changes to the main account or other user accounts.

Add a user

To create a user account, perform the following steps:

  1. Log in to Manage2. The Dashboard interface will appear.
  2. In the User menu, click Add user. The Options form will appear.
  3. Enter the new user’s account information in the Options section.
  4. Add privileges in the Privileges table.
  5. Click Add.
Note:

To access the Manage2 portal, users must sign in with a WebPros Account. New users will receive an invitation email to create or link an account.

The Options section

Set your new user’s account information in the Options section. You may enter the following information:

Option Description
Company WebPros International, LLC enters this information.
User Name Required
The account’s username.
Important:
You must enter an email address in the User Name text box.
Department The account’s department in your company.
API Password The account’s password to access the Manage2 API. This must match the text you enter in the API Password Confirmation field.
Note:
Leave this field blank if the account does not require API access. You can change the API password after creating the account.
Email A contact email address associated with the account.
Name Required
The account’s display name in the Manage2 interface.
Admin Level The account’s level of administrative authority in Manage2. This field accepts the following values:
  • -10: Standard user with access to assigned privileges only.
  • 0: Administrator with permission to add users and full access to the Manage2 account.
Phone Extension A contact phone extension, if applicable.
Phone Number A contact phone number.
Important:
WebPros International, LLC will never reach out to ask for sensitive information about your account.
Secondary Phone Number A secondary contact phone number.
AIM Deprecated
The user’s AOL Instant Messenger account name. This field is disabled.
Jabber A Jabber username.

The Privileges table

To add privileges to a new user, select the privileges you want to assign from the left-side menu, then use the arrows to add privileges as follows:

  • (right arrow) Click the right arrow to add a privilege.
  • (left arrow) Click the left arrow to remove a privilege.
Important

Make certain to assign privileges to the user. If you do not add any privileges, the user can only access the following features by default:

  • Change Password
  • Manage Ip Access
  • Security Setup
  • Wire Transfer & Check Payment Information
  • Change Preferences
  • Update My Information
  • Submit a New Priority Support Request

Choose your new user’s privileges from the following options:

Privilege Description Feature access
supportall Allows the user to access all of your support tickets.
growthtrack Allows the user to view your account history. Account History Tracker
addlicense Allows the user to add new licenses. Add License
addaccessip Allows the user to add new access IP addresses. Add an access IP
editpartnerdir Allows the user to log in to the cPanel Partner Directory and modify your company’s public profile.
explisc Allows the user to view expired and suspended licenses. List Expired/Suspended Licenses
partner_onetimeext Allows the user to an existing one-time license.
Note:
We no longer offer one-time licenses. This option only affects users with existing one-time licenses.
Extend One Time License Updates
listdirect Allows the user to view all direct licenses. Direct section
listlicenses Allows the user to view all licenses. List Licenses and List Active Licenses
paypalpayment Allows the user to make payments via PayPal®. Make a Paypal Payment
manageauthkeys Allows the user to manage your API authorization keys. API Authorization Keys and API Pickup Passphrases
managecards Allows the user to manage the saved credit cards and make payments with credit cards. Manage and Pay with Credit Cards
modlisc Allows the user to modify and transfer licenses. Transfer a license
subsupport Allows the user to view your open and closed support requests. View Open/Closed Requests
liscreact Allows the user to view expired and suspended licenses. List Expired/Suspended Licenses
reviewxfers Allows the user to view pending license transfers. Review Pending Transfers
search Allows the user to search for a license. Search for a license
secverify Allows the user to verify a license’s IP address risk data. Security Verification System
badrequests Allows the user to view rejected licenses. Rejected License Requests
viewinvoice Allows the user to view your account history. Account History
viewdocs Allows the user to view your contracts and agreements with WebPros International, LLC. View Contracts and Agreements

Edit user privileges

To edit an account’s privileges, follow the steps in our Edit Users documentation.

Additional Documentation