Add User
Last modified: May 9, 2024
Overview
The Add User interface allows you to create additional Manage2 user accounts, each with their own Manage2 login information and permissions.
Why create additional users?
You may find it useful to offer individual user accounts to your users, as opposed to a single account with multiple users.
If you create additional users, you can increase the security of your primary Manage2 account and use the following features:
- Restrict access based on the needs of specific users.
- Limit each user’s notifications to those that are relevant to the user’s access level and account status.
- Remove access for terminated employees without any changes to the main account or other user accounts.
Add a user
To create a user account, perform the following steps:
- Log in to Manage2. The Dashboard interface will appear.
- In the User menu, click Add user. The Options form will appear.
- Enter the new user’s account information in the Options section.
- Add privileges in the Privileges table.
- Click Add.
The Options section
Set your new user’s account information in the Options section. You may enter the following information:
| Option | Description |
|---|---|
Company |
WebPros International, LLC enters this information. |
User Name |
Required The new account’s username.
Important:
You must enter an email address in the User Name text box.
|
Department |
The new account’s department in your company. |
Password |
Required The new account’s password. |
Password Confirmation |
Required The new account’s password. This must match the text you entered in the Password text box. |
Email |
A contact email address for the new account. |
Name |
Required A name for the account. |
Phone Extension |
A contact phone extension for the new account, if applicable. |
Phone Number |
A contact phone number.
Important:
You must purchase phone support to receive support via a phone call. WebPros International, LLC will never reach out to ask for sensitive information about your account.
|
Secondary Phone Number |
A secondary contact phone number. |
AIM |
Deprecated An AOL Instant Messenger (AIM) username. As AOL discontinued AIM in 2017, we no longer use this option. |
Jabber |
A Jabber username. |
The Privileges table
To add privileges to a new user, select the privileges you want to assign from the left-side menu, then use the arrows to add privileges as follows:
- (
) Click the right arrow to add a privilege. - (
) Click the left arrow to remove a privilege.
Important
Make certain to assign privileges to the user. If you do not add any privileges, the user can only access the following features by default:
- Change Password
- Manage Ip Access
- Security Setup
- Wire Transfer & Check Payment Information
- Change Preferences
- Update My Information
- Submit a New Priority Support Request
Choose your new user’s privileges from the following options:
| Privilege | Description | Feature access |
|---|---|---|
| supportall | Allows the user to access all of your support tickets. | |
| growthtrack | Allows the user to view your account history. | Account History Tracker |
| addlicense | Allows the user to add new licenses. | Add License |
| addaccessip | Allows the user to add new access IP addresses. | Add an access IP |
| editpartnerdir | Allows the user to log in to the cPanel Partner Directory and modify your company’s public profile. | |
| explisc | Allows the user to view expired and suspended licenses. | List Expired/Suspended Licenses |
| partner_onetimeext | Allows the user to an existing one-time license.
Note:
We no longer offer one-time licenses. This option only affects users with existing one-time licenses.
|
Extend One Time License Updates |
| listdirect | Allows the user to view all direct licenses. | Direct section |
| listlicenses | Allows the user to view all licenses. | List Licenses and List Active Licenses |
| paypalpayment | Allows the user to make payments via PayPal®. | Make a Paypal Payment |
| manageauthkeys | Allows the user to manage your API authorization keys. | API Authorization Keys and API Pickup Passphrases |
| managecards | Allows the user to manage the saved credit cards and make payments with credit cards. | Manage and Pay with Credit Cards |
| modlisc | Allows the user to modify and transfer licenses. | Transfer a license |
| subsupport | Allows the user to view your open and closed support requests. | View Open/Closed Requests |
| liscreact | Allows the user to view expired and suspended licenses. | List Expired/Suspended Licenses |
| reviewxfers | Allows the user to view pending license transfers. | Review Pending Transfers |
| search | Allows the user to search for a license. | Search for a license |
| secverify | Allows the user to verify a license’s IP address risk data. | Security Verification System |
| badrequests | Allows the user to view rejected licenses. | Rejected License Requests |
| viewinvoice | Allows the user to view your account history. | Account History |
| viewdocs | Allows the user to view your contracts and agreements with WebPros International, LLC. | View Contracts and Agreements |
Edit user privileges
To edit an account’s privileges, perform the following steps:
- Log in to Manage2. The Dashboard interface will appear.
- In the Users menu, click Edit user. The Options and Privileges sections will appear.
- Use the arrows to add or remove privileges.
- Click Add.