Edit Users


Overview

This interface allows you to modify the information for a specific user, and the account’s privileges. To edit the user’s information, modify any option and click Save. To discard any changes that you make, click Cancel.

Note:
You cannot modify a user’s Company or Type.

Account settings

The Account Settings field allows you to modify the following information:

  • User Name — The account user name.
  • Department — A menu with the available departments.
  • Name — The user’s name.
  • Email — The user’s email address.
  • Password — The user’s password.
    Note:
    If you do not want to change the user’s password, leave this text box empty.
  • Password Confirmation — The user’s password re-entered for change confirmation.
    Note:
    If you do not want to change the user’s password, leave this text box empty.
  • Admin Level — The admin level to assign the user’s account.
    • Enter 0 to set the user as the administrative user for the account. This allows the user access to all features in Manage2.
    • The default value for sub-users is -10. A user with this admin level has access the following features by default, plus any additional privileges that you add in the Privileges section:
      • Announcements that cPanel, L.L.C. posts.
      • The Public Partner Directory Brand link in the Manage2 Profile menu.
      • The Change Password interface (Dashboard >> Security >> Change Password)
      • The Manage IP Access interface (Dashboard >> Security >> Manage IP Access)
      • The Security Setup interface (Dashboard >> Security >> Security Setup)
      • The Wire Transfer & Check Payment Information interface (Dashboard >> Billing >> Wire Transfer & Check Payment Information)
      • The Change Preferences interface (Dashboard >> Users >> Change Preferences)
      • The Update My Information interface (Dashboard >> Users >> Update My Information)
      • The Submit a New Priority Support Request interface (Dashboard >> Support >> Submit a New Priority Support Request)
  • Primary Number — A contact phone number.
  • Phone Extension — The Primary Number’s extension, if applicable.
  • Secondary Phone — A secondary contact phone number.
  • AIM — The user’s AIM account name.
  • Jabber — The user’s Jabber account name.
  • Support Purchases — Whether the user can purchase support.

Privileges

To add a privilege, select the desired privilege from the left-side menu and click the bottom arrow (Right Arrow) to add it to the right-side menu.

To remove a privilege, select it in the right-side menu and click the top arrow (Left Arrow) to move it to the left-side menu.

Privilege types

The following table describes each of the available privileges:

Privilege Description Feature access
suportall Allows the user to access all of your support tickets.
growthtrack Allows the user to view your account history. Account History Tracker
addlicense Allows the user to add new licenses. Add License
addaccessip Allows the user to add new access IP addresses. Add an access IP
editpartnerdir Allows the user to log in to the cPanel Partner Directory and modify your company’s public profile.
explisc Allows the user to view expired and suspended licenses. List Expired/Suspended Licenses
partner_onetimeext Allows the user to an existing one-time license.
Note:
We no longer offer one-time licenses. This option only affects users with existing one-time licenses.
Extend One Time License Updates
listdirect Allows the user to view all direct licenses. Direct section
listlicenses Allows the user to view all licenses. List Licenses and List Active Licenses
paypalpayment Allows the user to make payments via PayPal®. Make a Paypal Payment
manageauthkeys Allows the user to manage your API authorization keys. API Authorization Keys and API Pickup Passphrases
managecards Allows the user to manage the saved credit cards and make payments with credit cards. Manage and Pay with Credit Cards
modlisc Allows the user to modify and transfer licenses. Transfer a license
subsupport Allows the user to view your open and closed support requests. View Open/Closed Requests
liscreact Allows the user to view expired and suspended licenses. List Expired/Suspended Licenses
reviewxfers Allows the user to view pending license transfers. Review Pending Transfers
search Allows the user to search for a license. Search for a license
secverify Allows the user to verify a license’s IP address risk data. Security Verification System
badrequests Allows the user to view rejected licenses. Rejected License Requests
viewinvoice Allows the user to view your account history. Account History
viewdocs Allows the user to view your contracts and agreements with cPanel, L.L.C. View Contracts and Agreements

Groups and packages

To limit a user’s access to groups, select the Group Limited checkbox. When you select this option, the interface will display a list of groups.

  • To grant access to a group, select the group from the left menu and click the bottom arrow (Right Arrow) to add it to the right-side menu.
  • To remove access to a group, select the group from the right menu and click the top arrow (Left Arrow) to move it to the left-side menu.
Note:
By default, if the user can access the Add a new license feature, that user can access all of the groups and packages on the account.

Package Limited option

To limit a user’s access to packages, select the Package Limited checkbox. When you select this option, the interface will display a list of packages.

  • To grant the user access to a package, select the package from the left menu and click the bottom arrow (Right Arrow) to add it to the menu on the right.
  • To remove access to a package, select the package from the right menu and click the top arrow (Left Arrow) to move it to the menu on the left.
Note:
By default, if the user can access the Add a new license feature, that user can access all of the groups and packages on the account.

Info

The Info section displays whether the account is linked to the cPanel Ticket system, and the date the account was last modified.

Additional Documentation