Edit Your Settings in Webmail
Valid for versions 84 through the latest version
Last modified: June 30, 2021
This section in the Webmail interface has features that edit your settings.
Configure Calendars and Contacts Client
Use this interface to get the information you need to set up your calendar and your contacts. You can use the provided information to access your calendars and contacts on a mobile device. To do this, configure your mobile mail client (for example, iOS® Mail). Connect to CalDAV for calendars, or connect to CardDAV for contacts. For more information, read our How to Set Up Calendars and Contacts documentation.
Password and Security
If you use a default Webmail account, you will not see this feature in the Webmail interface. You can access this feature in cPanel’s Password & Security interface (cPanel >> Home >> Preferences >> Password & Security).
Use this interface to update your account’s password. A strong password helps you to secure your Webmail account.
To change your password, enter the desired information and click Save, or use the Password Generator feature. To ensure your account’s security, make certain to create a strong password:
- Do not reuse your account passwords.
- Use a combination of letters, numbers, and symbols in your password.
The Password Generator feature generates secure passwords, which are hard to guess. When you click Password Generator, a new interface appears that contains a generated password in a text box. Click Generate Password until it generates a password you like.
To set the security requirements of the new password:
- Click Advanced Options.
- Enter the desired length of the password in the Length text box.
- Select the desired alphanumeric and non-alphanumeric settings.
- Copy the password in a safe place and select the I have copied this password in a safe place checkbox.
- Click Use Password to use the generated password, or click Cancel to close the Password Generator interface.
If you use a default Webmail account, you will not see this feature in the Webmail interface. You can access this feature from your cPanel interface.
Your hosting provider may let you access Webmail with External Authentication credentials. For example, you could use cPanelID, WHMCS, Google® Accounts, Facebook®, or your hosting provider’s portal. If you do this, you don’t have to remember as many passwords.
This section of the interface lists the credentials for OpenID Connect-compliant identity providers that you can use to log in to Webmail. You can also link new credentials or unlink existing credentials.
- You can only view available External Authentication methods.
- Most identity providers let you register during this process.
- Your cPanelID uses the same login as the store, the ticket system, and the billing system. If you do not already use a cPanelID, you can register for one during the authentication process.
- You can link one or more external accounts to one or more Webmail accounts.
- Some identity providers use two-factor authentication (2FA). You must log in through the identity providers and use 2FA.
Link your account
To link your account with a provider:
- Click Link Account next to the name of the appropriate identity provider. A new login interface will appear for that identity provider.
- Enter the requested login credentials. If you’re logged in to that provider, the Password & Security interface (cPanel >> Home >> Preferences >> Password & Security) skips this step.
- Confirm linking your account with the provider.
- Confirm that you wish to link your Webmail account to the provider’s authentication credentials.
Unlink your account
To unlink your account, click Unlink Account for the appropriate account. A new interface will appear to confirm unlinking your account.
Use the Contact Information interface to store contact information for your Webmail account. You can also set your contact preferences.
Edit Contact Information and Preferences
This section of the interface lets you add additional email addresses that you own to also receive notifications. You can also add your Pushbullet™ account’s access token to receive notifications.
cPanel & WHM does not recommend using an email address on a domain the server hosts. If you do, you may fail to receive your contact notifications. For example, if your mailbox exceeds its quota, you will not receive any new email, including notices.
Additional settings appear in this interface for the default Webmail account. For information about these additional settings, read our Contact Preferences documentation.
You can select the following contact preference settings:
- Someone logs in to my account. — This setting notifies you when someone logs in to your account. It is useful if you suspect that someone else has your account password. To resolve this issue, change your account password to a more secure password.
- In order to use this setting, your hosting provider must enable cPHulk.
- The system only sends a single notice in each 24-hour window for a specific username, service, and IP address combination.
- The system won’t send notices if you log in successfully from a location from which you successfully logged in before. To enable these notices, select the Send login notifications, even when the user logs in from an IP address range or netblock that contains an IP address from which a user successfully logged in previously. checkbox.
- Send login notifications, even when the user logs in from an IP address range or netblock that contains an IP address from which a user successfully logged in previously. — This setting notifies you whenever someone logs in to your account. You will receive notifications for logins from any IP address.
- My preference for successful login notifications is disabled. — This setting notifies you if someone disabled the Someone logs in to my account setting.
Use this interface to modify your Webmail account settings.
The Plus Addressing section lets you decide how the system manages messages that use plus addressing. Plus addressing (or subaddressing) adds a plus character (
+) and string after an email account username. For example, the
email@example.com email address could use the
firstname.lastname@example.org plus address. The email account would recognize these messages and place them in the
Automatically Create Folders for Plus Addressing
You can configure how the system handles plus addresses when the appropriate folder does not already exist. In this section, set the toggle to one of the following options:
- Automatically Create Folders — When you receive an email that uses plus addressing and the folder does not already exist, the system will create a new folder for the message. The system will deliver the message to that new folder.
- Do Not Automatically Create Folders — When you receive an email that uses plus addressing and the folder does not already exist, the system will not create a new folder. Instead, the system will deliver the message to the INBOX folder.