The Webmail Interface

Valid for versions 110 through 112

Version:

110

114

120

Last modified: October 25, 2024


Overview

The Webmail interface allows you to access your email account through any browser or mobile device and manage your Webmail settings.

Access webmail

To log in to Webmail, you can use either of the following methods:

  • Navigate to https://example.com:2096 in your browser. In this example, replace example.com with your email address’s domain. For more information about logging in to your account, read our How to Log in to Your Server or Account documentation.
  • Navigate to cPanel’s Email Accounts interface (cPanel » Home » Email » Email Accounts). Then, locate the email account in the table and click Check Email. The Webmail interface will open in a new browser tab.

After you first log in, the Webmail interface will appear.

cPanel Analytics

If this is the first time you have logged in to Webmail, the Consent and Privacy form will appear. To enable cPanel Analytics, perform the following steps:

  1. From the menu, select which account type best describes how you will use this product:
    • This account is for an individual.
    • This account is for a business.
  2. Select the By checking this box, you agree that we may collect your usage statistics. checkbox and click Save to enable cPanel Analytics for your account.

When a user has not set the account type and/or analytics consent, the system will continue to prompt the user to provide these preferences after login until the user saves the settings.

Note:

WebPros International, L.L.C. values your privacy. For more information about how we collect and use cPanel Analytics data, read our cPanel Analytics documentation.

The navigation bar contains the following features:

Feature Description
Manage Disk usage Your current disk usage appears in the navigation bar. To navigate to Webmail’s Manage Disk Usage interface, click your current disk usage value. You can use this interface to ensure that you do not exceed your disk quota.
User Preferences The email address for the Webmail account appears in the navigation bar. To access the User Preferences menu, click your email address. You can use this interface set a default interface when you log in to Webmail. For example, click the star icon () for the option in the menu. Webmail will automatically display the interface when you log in.
Logout To log out of the Webmail interface, click Logout in the navigation bar.

Webmail sections

You can find the following sections in the interface’s main navigation:

Section Description
Open your inbox This section allows you to open your Webmail client’s inbox. Click Open to open the inbox of the selected mail client. To open your Inbox every time that you log in to Webmail, select the Open my inbox when I log in checkbox.
Change your webmail client If your Webmail provider has more than one webmail client, you may change your Webmail client in this section. cPanel & WHM ships with the Roundcube webmail client.
  1. If you are in the Roundcube interface, click cPanel Webmail Home. The Webmail interface will appear.
  2. In the Change your webmail client section, click the Roundcube logo or text description. Your selected client logo or text description will appear in the Open your inbox section.
  3. If you do not want to use a supported webmail client, you can use a third-party web-based client like Gmail™ or Yahoo!® Mail to connect to your mailbox using the Mail Client Manual Settings interface.
Set up email on your device This section allows you to set up your Webmail account, calendars, and contacts on any electronic device with email apps. To send an email with setup instructions and scripts that automatically configure your device, perform the following steps:
  1. Select your device from the Select the device you will use: menu.
  2. Enter your email address in the Enter an email address that you can access from your device: text box.
  3. Select one or more of these configurations from the Select the configurations that you would like to set up: checkboxes:
    • Email
    • Calendar
    • Contacts
    Note:
    The system selects all three configurations by default.
  4. Click Send to email the setup instructions and scripts to the address you entered.
You can also download the mail-configuration scripts to automatically set up your email. To access these scripts, click Automatically configure my device in this section.
Important:
The mail-configuration scripts that you download only configure email. They do not configure calendars and contacts.

To automatically configure calendars and contacts, perform the above steps to email the scripts. Make certain to select the Calendar and Contacts checkboxes.
General Information The General Information section displays the following information:
  • Your email account username.
  • The Universally Unique Identifier (UUID) associated with your email account. If you log in with your system user email account, the UUID associated with your cPanel user account appears in this section. For more information, read our cPanel Analytics documentation.

Additional webmail sections

The Webmail interface includes additional features that help you customize your webmail experience. You will find these options below the Change your webmail client section. You can also access these features from the User Preferences menu.

Note:

Some of these features only appear if your hosting provider enables them.

Section Description
Manage Your Inbox This section includes features that help you manage your email.
  • Autoresponders
  • Email Filters
  • Forwarders
For more information, read our Manage Your Inbox in Webmail documentation.
Edit Your Settings This section in the Webmail interface includes features that edit your settings.
  • Password and Security
  • Contact Information
  • Configure Calendars and Contacts Client
  • Two-Factor Authentication
  • Account Preferences
For more information, read our Edit Your Settings in Webmail documentation.
Fight Spam This section includes features that help you manage and protect your inbox from spam.
  • Spam Filters
  • BoxTrapper
For more information, read our Fight Spam in Webmail documentation.
Other Webmail Features The features in this section perform different actions in Webmail:
  • Configure Mail Client
  • Manage Disk Usage
  • Mailing Lists
  • Search Index
  • Track Delivery
For more information, read our Other Webmail Features documentation.