Getting Started in WHM
Valid for versions 82 through the latest version
Version:
82
Last modified: 2025 August 19
Looking for this interface?
Your hosting provider can enable or disable this interface for resellers in WHM's Edit Reseller Nameservers and Privileges interface (WHM >> Home >> Resellers >> Edit Reseller Nameservers and Privileges).
Overview
When you log in to WHM for the first time on a new cPanel & WHM server, the system will display our legal agreements and some basic configuration steps.
Security warning
You may see a There is a problem with this website's security certificate
message when you log in. To resolve this issue, replace the server’s self-signed certificate with a certificate that you purchase from WHM’s Purchase and Install an SSL Certificate interface (WHM » Home » SSL/TLS » Purchase and Install an SSL Certificate).
If your hosting provider allows it, your server will attempt to install a free hostname certificate from WebPros International, LLC during the installation process. For more information, read our Automatic SSL Certificate Replacement documentation.
Legal agreements
When you log in to WHM for the first time on a new cPanel & WHM server, the system prompts you to accept our End User License Agreement (EULA). This agreement provides the terms under which you use WebPros International, LLC’s software. Read the EULA carefully. You must accept this agreement to use cPanel & WHM.
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If you click Cancel and Exit, the system will log you out of WHM. The EULA prompt will appear the next time you log in to WHM. You will not be able to use cPanel & WHM unless you accept the EULA.
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If you select I have read and agree to all the legal documents listed above. and then click Continue, the system will record that you have accepted the EULA. You will proceed to the next step of the basic configuration process.
To revoke EULA acceptance on an existing server, delete the EULA touch file in the /var/cpanel/activate/
directory. The touch file will have a name that resembles the following example: 2024-05.v01.GDPR.CPWHMEULA
.
- Once you revoke a server’s EULA acceptance, you will not be able to use cPanel & WHM on that server until you accept the EULA again.
- If you have questions about your license agreement, contact cPanel Customer Service.
Trial License
After accepting the EULA, the interface will display a “Get Started with a Free cPanel Trial!” message. For information on activating your license in the cPanel Store, read our How to Sign Up for a Trial License document.
- cPanel & WHM requires a valid license. If this is a new installation, you can activate a free 15-day trial license.
- To activate a new license, you must have a cPanel Store account with a verified email address.
Contact information and nameservers
After you accept the EULA, the system will allow you to specify a contact email address and two nameservers.
You must specify nameservers for the server or you will not be able to create new accounts.
Click Next to proceed to the WHM interface.
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To view this interface on an existing server, delete the
/etc/.whostmgrft
file. -
You also can update your contact email address and nameservers in WHM’s Basic WebHost Manager Setup interface (WHM » Home » Server Configuration » Basic WebHost Manager Setup).
For more information on how to quickly build a website on a newly-installed cPanel & WHM server, read our From WHM to Website documentation.